What Is NetSuite Managed Support Services And How It Helps?

What Is NetSuite Managed Support Services And How It Helps?

Many businesses today are turning to NetSuite Managed Support Services as a way to maximize their efficiency, automate processes, and reduce costs. Here we’ll break down what NetSuite Managed Support Services is, how it works and the benefits it can provide for your business.

Whether you’re a small business looking to make the most of your budget or a growing organization looking for ways to streamline operations, this article has something for you.


NetSuite Support Services is a team of NetSuite experts that help you maximize your investment in NetSuite. They provide comprehensive support, training, and consulting services to ensure that you get the most out of your NetSuite investment.

Managed Support Services helps you get the most out of your NetSuite investment by providing:

  • Comprehensive support for all aspects of NetSuite
  • Training and educational resources to help you get the most out of your NetSuite investment
  • Consulting services to help you maximize your return on investment in NetSuite

Benefits of Managed Support Services

Organizations that use NetSuite can take advantage of its NetSuite Managed Support Services. These services are designed to help businesses get the most out of their NetSuite investment and keep their system running smoothly. Here are some of the benefits of using Managed Support Services:

  1. Reduce IT Costs
    NetSuite Managed Support Services can help organizations reduce their IT costs by taking on many of the day-to-day tasks associated with managing and maintaining a NetSuite system. This includes tasks such as patch management, performance monitoring, and user support. By outsourcing these tasks to a team of experts, businesses can free up their own resources to focus on more strategic initiatives.
  2. Improve System Performance
    Another benefit of using NetSuite Managed Services is that it can help improve system performance. The team of experts that manage your system will have a deep understanding of how NetSuite works and can identify potential issues before they cause problems. They will also be able to apply updates and patches quickly and efficiently to keep your system running smoothly.
  3. Get Expert Advice
    In addition to improved performance and reduced IT costs, businesses that use NetSuite Managed Support Service also get access to expert advice from the team that manages their system. This can be extremely helpful when making decisions about how to configure or customize your NetSuite instance. The team can also offer guidance on best practices for using NetSuite.
NetSuite Managed Support Services
NetSuite Managed Support Services

What Does NetSuite Managed Support Services Provide?

NetSuite Managed Support Services provide your business with a complete suite of support services for your NetSuite account.

These services include account administration, data migration, user training, and technical support. With NetSuite Managed Support Service, you can focus on running your business while we take care of the technical details.

How to Get Started with NetSuite Managing Support Services

If you’re like most business owners, you understand the importance of having a reliable IT infrastructure. But you may not have the time or resources to manage it yourself. That’s where NetSuite Managed Support Services comes in.

NetSuite Managed Services is a comprehensive support package that helps businesses keep their NetSuite account running smoothly. Our team of certified NetSuite administrators will work with you to identify and resolve any issues you’re having. We’ll also provide ongoing training and support to ensure that your staff is always up-to-date on the latest features and best practices.

Getting started with NetSuite Managed Support Services is easy. Simply contact us today to schedule a free consultation. We’ll help you assess your needs and customize a support plan that’s right for your business.

Cost of Using NetSuite Managed Services

NetSuite’s Managed Support Services is a comprehensive support service that offers 24/7 access to NetSuite support engineers. The service provides all the benefits of NetSuite’s standard support, including phone and email support, online documentation, and web-based training. In addition, Managed Support Services offers proactive account management, monthly account reviews, and quarterly business reviews.

The cost of using NetSuite’s Managing Support Services depends on the size of your company and the level of support you need. For companies with 1-5 users, the cost is $2,500 per month. For companies with 6-10 users, the cost is $5,000 per month. And for companies with 11 or more users, the cost is $10,000 per month.

Managed Support Services
Dragonfly consulting

Alternatives to NetSuite Managing Support Services

If you’re not interested in NetSuite Managing Support Services, or if it’s not the right fit for your business, there are plenty of alternative support options available. Here are a few alternative support services to consider:

  1. Self-Support: If you have a small team or budget, self-support may be the best option for you. With self-support, you’ll be responsible for maintaining and troubleshooting your NetSuite account on your own. However, you can still take advantage of NetSuite’s online resources, including the Knowledge Base and community forums.
  2. Third-Party Support: There are many third-party support providers that offer comprehensive support services for NetSuite users. These providers typically have a team of certified NetSuite consultants who can help with everything from implementation to ongoing maintenance and troubleshooting.
  3. Oracle Premier Support: If you have an Oracle Enterprise Agreement (EEA), you can purchase Oracle Premier Support for NetSuite. With Oracle Premier Support, you’ll get access to a dedicated team of Oracle support engineers who can help with any NetSuite issues you may encounter.
  4. Custom Support Plans: If none of the above options are a good fit for your business, you can always create a custom support plan that meets your specific needs. This could include a combination of self-support, third-party support, and/or Oracle Premier


Dragonfly Consulting NetSuite Managed Support Services provides businesses with a comprehensive and tailored support package, ensuring that their most critical processes are managed with maximum efficiency.

By leveraging the expertise of experienced NetSuite professionals and providing ongoing system health monitoring, troubleshooting, and maintenance, organizations can rest assured knowing that their data is secure and protected against potential risks.

The range of services offered by NetSuite Managing Support Services ensures that any business will be able to benefit from improved operational performance while staying on top of the latest industry trends.

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